This policy outlines the conditions under which Royal Technologies handles service cancellations and refund requests. Please read this carefully before engaging our services.
Service Cancellation
Clients may request cancellation of services before project work has started.
If cancellation occurs after work has begun, Royal Technologies reserves the right to charge for the work completed up to that point.
Refund Policy
Due to the nature of digital and custom services, payments made are generally non-refundable once project work has commenced.
Refunds may only be considered in special circumstances where explicitly agreed in writing.
Project Delays or Termination
If a project is delayed or terminated due to lack of client communication, incomplete information, or failure to provide approvals, Royal Technologies reserves the right to close the project without issuing a refund.
Dispute Resolution
In the event of any dispute related to payments or services, both parties agree to attempt resolution through direct communication before pursuing further action.
We encourage all clients to contact us directly to resolve concerns promptly and amicably.